Refund Policy

What is Miccant's refund policy?

Our products are offered for sale by electronic download and all provide an evaluation period of 14 days. The evaluation period is provided so that you can try the software and ascertain it's suitability for your use. However, during the 14 day trial period, should you apply any Product Key provided and permanently activate any software within the 14 day period provided by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 then this will be deemed as you giving up your right to cancel the order contract placed and no refund can then be given.

All orders placed by clients within the UK are covered by UK Distance Selling regulations effective June 2014. Within 14 days of receipt of our email providing download and activation details, you may stop using the products and request a refund by email. Provided the product(s) has not been activated Miccant will instruct Paypal to issue a refund to your payment method. Paypal may take 7-14 days to return monies to your card or account. Miccant extends this policy to all international purchasers.

How do I request a refund ?
For unactivated downloaded software and for products shipped by post you should email us within the allowed time period for full refund of your order.  Email [email protected] to request a refund or for more information on obtaining a refund . Thank you.