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Support
As Miccant protects its software differently for each product you may
need to permanently activate your copy. Click here to request an activation
code to permanently activate your Miccant software.
Considering Windows 7?
Our Akiva and Families software work with Windows 7.
ISIS v2 which was discontinued in July 2006 and replaced by ISIS Vision
is not supported by Miccant for use with Windows 7.
ISIS Vision v1.0023 and earlier versions require special installation
with Windows 7 as Windows 7 initially reports an error when installing
from DVD. Learn more about how to install
ISIS Vision with Windows 7.
Installation does not report errors from ISIS Vision v1.0024 onwards (January
2010)
Latest upgrade of ISIS Vision.
v1.0025 is available for free download to all ISIS Vision
registered users. To read
all about this upgrade and the new features it supports please click
here
Want us to help you remotely?
If you have broadband we can connect to your PC to diagnose and fix
the problem for you. Before calling us please download our remote viewing
software by clicking here
Need the latest ISIS Dongle Software?
Click here to download the
latest dongle software dated July 2008. This is required especially if
you are using Windows Vista and/or Windows 7.
We suggest you save this dongle file file to your computer's desktop.
When the download is complete follow this procedure:
- Remove the dongle from your computer
- Run this downloaded file (double-click it to run)
- Follow the on-screen interface
- Once finished re-attach the dongle
Register your system
Please register your ISIS Vision system with us. Registering ensures we
have your latest details and can keep you advised of all our developments.
To register please click here.
ISIS Vision
This is the current and latest version of ISIS. Click
here for the latest information aboiut ISIS Vision
ISIS v1 and v2
These versions of ISIS were superceded by ISIS Vision in July
2006. Click here for specific help with
ISIS v2.
Cara
Click here for information about Cara.
General Help
Microsoft .Net Framework
ISIS requires this software in order to run successfully. If you receive
strange messages or the Miccant Control Centre will not start after installation
you may visit Microsoft to read all about and to download v1.1 of the
Framework
Or you can download it now by clicking
here
Adobe Flash Player 8
Error 1904 when installing indicates you need a new version of
the Adove Flash Player than is provided on the ISIS DVD. This software
is only required for viewing the ISIS tutorials and is not required to
run ISIS itself.
To visit Adobe and download a free copy of their Flash Player click
here